GDPR

Personal data and privacy statement

Booking Enquiry

This privacy statement is written with reference to the Incorporated Society of Musician’s (www.ism.org) advice published online for union members.

I process personal data relating to clients and customers, and to those who are interested in the services I provide.

I am committed to complying with my legal obligations in respect of data protection and privacy.

This statement sets out the principles I apply when processing personal data. This statement describes the types of personal data I may collect about you. This statement also describes what I do with any data I collect about you, how I will keep it secure and the legal bases on which I rely for processing your data. This statement also informs you of your rights and how you can contact me.

1. About me and my services
I am a sole trader. I provide live performance entertainment and session music recording services.

I am a Data Controller for the purposes of current data protection legislation.

My contact details are:
Mrs Jennifer Maslin
The Old Bakery
90 Camden Road
Tunbridge Wells
Kent
TN1 2QP
07929 070543
info@jennifermaslin.co.uk
www.jennifermaslin.co.uk

2. What personal data do I collect from you?

Personal data is any information relating to an identifiable living individual. I only collect the personal data I need to be able to provide you with the services you have asked me to provide or tell you about.

Personal/contact information: this can include your name, contact address, email addresses, telephone numbers, emergency contact details for the day of your event.

  • Digital information: IP addresses, and details of your interaction with my website and social media, should you engage with me through these channels.

  • Correspondence: information relevant to your specific enquiries.

  • Other: any other information you choose to provide to me.

    No special categories of data (such as race, faith, political views, gender or sexual orientation) are requested, processed or stored.

3. When do I collect personal data?

I will collect information about you when you make enquiries about my services, enter into a contract with me and if you submit your email address on my website and engage with me on social media.

4. What is my lawful basis for processing your data?

I may only process personal data where I have a lawful basis to do so.

I may collect and process your personal data when:

  • it is necessary for the performance of contracts with you;

  • it is necessary for the purposes of our legitimate interests as a business. In these cases I will do so in a way which might reasonably be expected from our relationship with you, and which does not impact materially on your fundamental rights, freedom and interests. I will not process your personal data on this basis if I believe your rights override ours. Instead, I may seek your specific consent, and/or another legal basis;

  • it is necessary for compliance with legal obligations;

  • I have your consent to do so, for example in relation to marketing by electronic means.

Please see below for more detailed information about how I will use your data and on what basis.

If you have any concerns about my data processing please contact me: see Contact. Please also see Your rights, below.

5. How will I use your personal data?

I may process the information I collect about you:

  • to perform any contract I have agreed with you, or to respond to any enquiries you make in this connection before I enter into a contract. The lawful basis for this processing is performance of a contract with you or because you have asked me to take specific steps before entering into a contract in respect of these activities and services;

  • to respond to any other enquiries or complaints. I need the information you supply to enable me to respond.
  • to protect my business from fraud and other illegal activities. This processing is necessary for my legitimate interests by ensuring the proper management of my business and financial risks.
  • to provide you with information by post (or by email, with your consent) about other products and services I offer similar in nature to those you currently receive or have previously asked about. Information I may process for this purpose includes your name, address and email address. This processing is necessary for marketing our services, which is a legitimate business interest. I will only send marketing information to you by email if I have your consent. You have the right to withdraw your consent at any time. Please write, email or telephone us: see Contact below.
  • to send you communications required by law or which are necessary to inform you about changes to the services I provide you, for example, updates to this Privacy Statement, and any information legally required which relates to any contracts between us. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. This processing is necessary for me to comply with my legal obligations.
  • to administer my website, and send you survey and feedback requests to help improve my services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. This processing is necessary for development of my services, which is a legitimate interest of my business. I have a legitimate interest to do so as this helps make my products or services more relevant to you. You are free to opt out of receiving these requests from me at any time by contacting me.

6. Who do I share your data with?

In some circumstances I may need to share your data with the following:

Colleagues performing as part of an ensemble with me or should I need to deputise a performance

  • My accountants/auditors
  • Accounting software company
  • Direct debit company

I may also share your data with third parties, such as my IT consultants and cloud-based back-up service to support the efficient running of my business.

If this is necessary, I will provide only the information they need to perform the services I require. They will only use the data for the purposes I specify. I require third parties to maintain appropriate security to protect information from unauthorised access or processing.

In some circumstances, I may need to share your personal data with other third parties (including legal or other advisers, regulatory authorities, courts and government agencies) to enable me to enforce my legal rights, or where such disclosure may be permitted or required by law.
Unless I tell you otherwise, your data will not be processed outside the EEA.

7. How long will I keep your data?

I will only keep personal data for as long as is necessary to provide our services, or for as long as I reasonably need to keep the information for the lawful business purposes or to comply with a statutory or other legal requirement.

8. Data security

I will take appropriate technical measures to protect the personal data I transmit, store or otherwise process against accidental or unlawful destruction, loss, alteration or unauthorised disclosure or access. My computer and mobile device are password protected. Hard copies of event details, if needed, are kept in locked premises and are shredded after an event.

9. Your rights

You may exercise your rights by contacting me using the details in Contact, below. I aim to handle any requests within a reasonable period and, in any event, within one calendar month of the original request.

  • Right to information and access
    You have the right to be informed about what personal data I collect about you, why, on what lawful basis and what your rights are. This Privacy Statement is the key document I use to inform you about this.
    You also have a right to request access to the information that I hold about you, and to receive a copy of this information, along with other information which is generally contained in this Privacy Statement.
  • Right to rectification
    You have the right to request that inaccurate personal data be rectified, or completed if it is incomplete.
  • Right to erasure and restriction
    You have the right to ask me to limit or cease processing or erase information I hold about you in certain circumstances. When responding to such requests, I will tell you how such restrictions or deletions may affect my ability to fulfil my contracts with you or otherwise affect your interests.
  • Right to object
    You have the right to object to my using your information for direct marketing. You can also ask me to stop using your information, where I am processing it on the basis of my legitimate interest. I will do so unless I believe I have a legitimate overriding justification to continue processing your personal data.
  • Right to withdraw consent
    If you have given me any specific consent to use your personal data, you have the right to withdraw it any time. If you wish to tell me that you are withdrawing your consent, please email me at info@jennifermaslin.co.uk.

10. Complaints

If you are unhappy with the way I process your personal data, please contact me using the information provided below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Tel: 0303 123 1113 or 01625 545 745
https://ico.org.uk/global/contact-us/

11. Contact

If you have any questions about this policy, or you wish to exercise any of your rights, please email me at info@jennifermaslin.co.uk, telephone me on 07929 070543 or write to Mrs Jennifer Maslin, The Old Bakery, 90 Camden Road, Tunbridge Wells, Kent TN1 2QP.

12. Updates to this statement

I may change this privacy statement from time to time. I will post updates to this privacy statement on my website, and where appropriate, I may notify you by post or email. Please check my website to stay up to date.

Last updated August 2020

Get in touch to make an enquiry

To make an enquiry or to book please complete the form below or contact Jennifer on 07929 070543 or via email at info@jennifermaslin.co.uk

Jennifer's jazz band "Café Society’s" debut EP is available to listen to and buy on Bandcamp

Jennifer is an extremely versatile Singer and Violinist and is available to book for your event

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Watch and listen to Jennifer on BandCamp, YouTube and Soundcloud

Jennifer Maslin
5.0
Based on 27 reviews
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Paul MG
Paul MG
12:06 10 Sep 24
Jenny is the ultimate professional. From our first contact about playing violin at our wedding, Jenny was prompt to respond, friendly and helpful. She provided us with loads of song ideas and even learnt our favourite song to play us out to.We had some delays due to late arrivals and Jenny told us not to worry as she had plenty of music. She played beautifully and just went on and on. Glass got accidentally smashed, she was not phased and did not skip a beat or drop a note. Nothing was too much trouble for her and many guests commented about how special the ceremony was due to the live music.If you are contemplating working with Jenny for an event - do it - you won't regret it and the day will be better for it.
Cornel Perolls
Cornel Perolls
15:09 01 Sep 24
FIVE STAR AND MORE!!I am the General Manager for The Olive Tree Bistro in Otford for Hospices of Hope - we have used Jenny twice now and she is incredible. This lady is so so talented and such a lovely person, She has a great voice and very gifted with the violin! She is so charismatic and she captures the audience with her beautiful talent. I would recommend Jenny 100% for Events, Weddings, Birthdays etc!!!! I will be rebooking again!
Clare Narramore
Clare Narramore
12:11 09 Jan 24
Jenny played at a 70th birthday celebration in Tunbridge Wells and it was delightful. It set a perfect background atmosphere to the evening.Jenny was easy to communicate with, getting back to me very quickly, and her fees were very reasonable for her time. Thankyou!
Steven Peterson
Steven Peterson
15:18 25 May 23
Jennifer was a special part of our magical day. She was extremely patient with me changing my mind and switching music choices close to the wedding date and was very helpful and reassuring. Multiple guests told us how they really enjoyed listening to her play the violin with one moved to tears by a particular song played (A Thousand Years). It sounds very magical on the wedding clips and Jenny is just the loveliest person to have at your special day. I highly recommend Jenny for all your music needs.
marketing wfhythe
marketing wfhythe
09:19 11 May 23
Jennifer enhances our customer's dining experience with her dulcet tones. We are privileged to have her as one of our resident performers in the restaurant; she has a beautiful voice!
Mary Chandler
Mary Chandler
07:55 31 May 22
Jennifer played the violin and sang at our wedding and was absolutely brilliant. We received so many compliments from our guests on her stunning voice and lovely playing, and to top it off she's a really friendly and accommodating person. Thanks again, Jenny, for making our day extra special x
Susanna Busi Jacobsohn
Susanna Busi Jacobsohn
12:02 22 Aug 21
Jennifer was a perfect choice when we were planning for our event at our Vineyard Busi Jacobsohn. We had a pre-war car party with picnic and Jennifer was singing jazz songs which we all loved, and perfect match to the day. We would not hesitate to engage her again. Susanna Busi Jacobsohn
Vicki Thompson
Vicki Thompson
09:57 02 Jun 21
Jennifer has the most delightful personality and smile. Gracious and most off beautifully talented. Her voice is outstanding and her talent on the violin admirable. Jennifer dated to the personality of our group and dinner party. Mixing some traditional Italian themed violin and adding some jazz style singing. We al danced and sang with her. It made our Birthday dinner party absolutely perfect.
Luisa Santos-Stephens
Luisa Santos-Stephens
14:56 20 Nov 19
Jennifer is an incredible singer. We had her with Cafe Society to play at my 40th and it was everything I could dream off- they played beautiful music, and brought a very good vibe to the party. All the guests talked about how great they were, with a repertoire of very nice songs which we loved to listen to, but at the same time allowing us to keep the conversation going. I can’t recommend her enough.
Lisa Purcell
Lisa Purcell
19:34 03 Sep 19
Jenny sang beautifully at our wedding in August 2019! She moved many members of the congregation to tears with her amazing singing. We absolutely loved it and would highly recommend her. Each time we meet up with friends and family that were there, they all comment on how amazing her singing was and how much they enjoyed it! She sang a Maori love song perfectly - commented the relatives from New Zealand! X
Rachel McGuckin
Rachel McGuckin
16:06 27 Jun 19
Jenny was the absolute highlight of our wedding ceremony. We picked some tricky songs and she had the whole audience joining in at the chorus. Luckily they didn't join at all points because it gave everyone a chance to hear her beautiful voice as well! I can't recommend highly enough.
Kate McNamara
Kate McNamara
14:36 12 Jun 19
Jenny was amazing from the moment I enquired about her playing the violin at our wedding ceremony. So quick to respond, helpful, friendly, flexible & professional, and was able to recommend songs and even learnt a new song for the exit music.I was so confident that she had everything under control which was invaluable and it was something on the day that I knew I just didn’t have to worry about.Jenny is so talented and it really added to the ceremony, I am so pleased that I found her! Thank you so so much!
Aimee Curry
Aimee Curry
13:56 15 Feb 19
We highly recommend Jenny! She played amazing violin music beautifully at our wedding. Jenny was so lovely and was so approachable and helpful to plan our ceremony music which was a highlight of the day and also the drinks reception music.
T Whyte
T Whyte
19:17 30 Jan 19
Jenny sang at our wedding - her music set the tone and made for a truly special experience. She has a beautiful voice, is very easy to work with, and worked seamlessly with our (very exacting) venue to get everything just right. Thank you Jenny!
ZARA JONES
ZARA JONES
17:39 07 Aug 18
Absolutely beautiful! Jenny played at my wedding ceremony last week and it was stunning! She has a huge variety of songs to choose from and our guests loved them all! She was professional and came early to set up. We could not have wished for more. Added a lovely touch to our day!
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